Discover our services
Guest services & Owner services
Welcome to LLPM, your trusted partner in Saint-Martin for vacation rentals and property management.
At LLPM, we take pride in delivering high-quality service that combines professionalism, responsiveness, and a personal touch.
Whether you're a traveler looking for a memorable stay or a homeowner aiming to optimize the management of your property, we're here to support you every step of the way.
Our services are divided into two complementary areas:
- Guest Services, dedicated to making your stay unique and comfortable, with personalized support.
- Owner Services, designed to ensure your rentals are managed efficiently, profitably, and with complete peace of mind.
OUR VALUES
Closeness & Listening
Every client and owner is unique.
Transparent, Attentive
Personalized communication
Quality & Excellence
From accommodation to welcome,
Management, and maintenance,
We uphold high standards
Trust & Peace of Mind
As a licensed property management company
We guarantee a secure framework,
You can entrust your property with confidence.
Innovation & Flexibility
We stay attuned to market trends
& client feedback to continuously improve
& offer tailor-made solutions.
Guest Services
At LLPM, every stay is designed to be seamless, enjoyable, and memorable.
We support our guests every step of the way, with special attention to detail and their well-being.
Welcome & Personalized Assistance
As soon as your booking is confirmed, our team will get in touch with you to:
- Organize every detail of your arrival
- Address your specific needs (airport transfer, grocery shopping, baby bed, etc.)
- Share personalized tips to help you prepare for your holiday
Then, upon your arrival on the island:
- Warm welcome in person or self check-in, depending on your preference
- Tour of the property and its amenities
- 7/7 assistance throughout your stay
Fast response in case of emergencies (lost keys, technical issues, incidents...)
Quality Accommodation
Every property offered by LLPM meets high standards of comfort, cleanliness, and amenities:
- Carefully prepared spaces with fresh linens and quality bedding
- High-speed Wi-Fi, Smart TV, fully equipped kitchen, and functional bathrooms
- Professional cleaning before each arrival and after every stay
- Thoughtfully styled decor with warm touches and local charm
All that’s left for you to do is settle in and enjoy your stay!
Concierge Service & Local Recommendations
Want to experience Saint-Martin like a local? We’ve got you covered:
- Activity bookings: boat trips, massages, scuba diving, and more
- Handpicked restaurant recommendations based on your tastes, from Creole flavors to fine dining and beachfront spots
- Transfers, grocery delivery, or even a private chef at home
- Custom itineraries to explore hidden beaches, local markets, and must-see events
Our in-depth knowledge of the island is your best ally for an authentic and unforgettable stay.
Your Feedback, Our Commitment
At LLPM, your satisfaction is at the heart of everything we do. We listen, learn, and evolve to continuously enhance your experience:
- Post-stay satisfaction surveys
- Tailored services based on your feedback and preferences
- A commitment to transparency, care, and excellence
With LLPM, your journey is more than just a stay : it’s a personalized, unforgettable experience.
Unexpected Situation? We've Got You Covered
If anything comes up during your stay, our team is here to help, quickly and discreetly:
- Swift intervention from trusted professionals for any technical issues
- Flexible support for extra needs: fresh linens, special requests, or even a change in plans due to weather
- Ongoing check-ins to ensure your comfort, always with respect for your privacy
Your peace of mind is our priority.
Owner Services
Entrusting Your Property to LLPM means choosing bespoke, high-end management with complete peace of mind.
We treat your home with the same care and dedication as if it were our own.
Complete Property Management
We handle the full management of your property, so you don’t have to worry about a thing.
- Professional listing of your property on major booking platforms
- Management of calendars, bookings, and rental agreements
- Smooth coordination of guests’ stays, from reservation to check-out
Professional & Attentive Guest Relations
We ensure a careful and personalized welcome for every guest:
- Check-in and check-out handled by our trained and attentive team
- Clear, prompt, and ongoing communication throughout the stay
- Management of reviews and guest feedback to maintain and enhance your online reputation
Impeccable Maintenance & Upkeep
Your property is maintained with the utmost care:
- Professional cleaning after each stay
- Prompt maintenance and repairs as needed
- Systematic quality checks to ensure your home is always spotless
Revenue Optimization
We implement a dynamic and well-considered pricing strategy:
- Real-time market analysis
- Price adjustments based on seasonality, events, and demand
- Maximizing occupancy rates while always maintaining quality
Simplified Reporting & Administrative Management
Transparent Performance Monitoring
- Clear monthly reports detailing income, occupancy rates, and guest feedback
- Management of invoices, contracts, and administrative obligations
- Personalized support for tax and regulatory matters
Tailored Services & Customization
Each owner is unique, and our services are tailored to your specific needs:
- Preparation of the property for your personal use
- Management of renovations, decoration, or supervision of work
- Advice on rental optimization and property layout adjustments
A Premium Property Management Service for Discerning Owners
At LLPM, we support property owners with a tailored, professional, and responsive service designed to fully enhance their property while ensuring complete peace of mind.
Thanks to our official Professional G Card we are legally authorized to provide property rental management, guaranteeing you a secure and compliant regulatory framework.
From listing your property to regular maintenance, guest relations, administrative management, dynamic pricing optimization, and personalized follow-up, we handle every aspect of your property as if it were our own.
